| 原産地: | フィンランド | 銘柄: | happyornot | モデル番号: | happyornot | コンソール色: | クリームホワイト | スタンドとベース: | アルミグレー | 重量: | 14キログラム | 高さ×幅×奥行き: | 144 × 47 × 20センチメートル | エネルギー源: | d-電池 | 精度: | 毎日/毎週/毎月レポート分析 |
包装
| 包装: | 詰めで設定 |
HappyOrNot - Measure Customer Satisfaction & Improve Service Quality
Innovative analytical tool for determining customer satisfaction that can be used anywher, allowing you to evaluate important information about what is happening in a store during the entire time it is open. It supplies valuable data on customers' opinions and identifies potential improvements.
The system is simple and effective: The customer answers the standard questions by pressing the amazing 4 smileys buttons. They are the key to getting your customers and employees to give you the feedback you need to continuously improve, gaining a full overview of your company’s physical and digital service performance. The device is always positioned in the direct vicinity of the service point concerned.
Our Reporting Service is the “tell all” tool which helps you see and understand your feedback results. It displays your data in a clear format, showing how you are performing and wher improvements are needed. You can spot fluctuations, implement strategic changes, and monitor your improvement result by hour, day, week, month, or year.
This becomes your complete customer satisfaction management package, giving you both certainty of your actual service performance and the continuous insights for short term and long term action planning.
