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Frequently asked questions
1.Is your product good quality?
Answer:The quality is depend on the price,we have thousands of products, we can't promise that all the products have the same quality,for we need to satisfy different customer's requirements, some one needs high quality, some one needs low price.
2.Can you give me a discount?
Answer:we are wholesale company, our policy is that bigger quantity,cheaper price, so we will give you discount according to your order quantity.
3.The shipping cost is too high, can you give me more cheaper?
Answer:When we calculate the shipping cost for you, we will use the cheapest and safest courier, and it is shipping company who ask us to pay, we can't give you cheaper, pls kindly understand.But we can promise that we will not ask you to pay more shipping cost, if u think it is too expensive, you can use your own shipping company,it is ok for us.
4.Can you offer free shipping?
Answer:For we are wholesale company, we have given the cheapest price as we can, and we did not add the shipping cost into the products' cost, so we can't offer free shipping, pls kindly understand,tks!
Warm notice
1.After sending the payment, pls send us your detail address, receiver's name and telephone number,tks!
2.After you sending the payment, we will send you order around 3-5 working days.
3.Our shipping cost did not include the tax, so if you want to pay less tax, pls noted us, we will try our best to low down the value on the invoice.
4.As we are wholesale company, we sell very fast, so if there are some
colors/sizes /styles you ordered have selled out, we will change to other colors/sizes/styles,of course we will contact you before we do this, pls kindly noted,tks!
5.Due to limitations in photography and the inevitable differences in monitor settings, the colors shown in the photography may not correspond 100% to those in the items themselves,pls kindly noted,tks!
Return and refund policy
1.We only accept reture and refund for quality problem, such as cuttings, holes,not include any man-made damage of after using.
2.Pls contact us with pictures within 3 days after you receive the order if have any damage.
3.Pls comfirm that the reture itmes are with original packing, labels/hangtags, no wash and no dirty.
4.Refunds are made if only the replacements are unavailable. But for the shipping costs of returned goods, buyers will be responsible it.
5. We will deal with your problems within 3 days after you sending us the message.
Feedback
1. Once you satisfied with your purchase, please kindly leave us positive feedback ,thanks a lot.
2. Customer’s feedback is extremely important to us. Therefore please contact with us before leaving any negatives of feedback.
3. If you have any question please contact with us, we will put our 100% effort to solve and handle yours problems.
